Privacy policy

Privacy Policy

Last Updated: 30th December, 2025

This Privacy Policy applies to DormtoDream Private Limited, operating under the brand name Clyft (collectively referred to as “Clyft,” “DormtoDream Private Limited,” “we,” “our,” or “us”).

DormtoDream Private Limited operates the website clyfthome.com and all related information, content, features, tools, products, and services (collectively, the “Services”) under the Clyft brand. The Services are powered by Shopify, which enables us to provide a secure and seamless shopping experience.

This Privacy Policy explains how Clyft / DormtoDream Private Limited collects, uses, and discloses your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

 

 

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another individual. This does not include anonymized or de-identified data.

Depending on how you interact with Clyft / DormtoDream Private Limited, we may collect or process the following categories of personal information:

  • Contact Details: Name, billing address, shipping address, phone number, and email address

  • Financial Information: Credit/debit card details, payment method, transaction details, payment confirmations

  • Account Information: Username, password, preferences, and settings

  • Transaction Information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled

  • Communications: Information shared when contacting customer support or communicating with us

  • Device Information: IP address, browser type, device identifiers, network information

  • Usage Information: How and when you interact with or navigate the Services

 

 

Sources of Personal Information

Clyft / DormtoDream Private Limited may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, or contact us

  • Automatically through the Services using cookies and similar technologies

  • From service providers who process data on our behalf

  • From business partners or other third parties, as permitted by law

 

 

How We Use Your Personal Information

We may use your personal information to:

Provide, Tailor, and Improve Services

Including order fulfillment, payment processing, account management, shipping, returns, customer support, reviews, and personalized product recommendations.

Marketing and Advertising

Including promotional communications via email, SMS, or other channels, and showing relevant advertisements based on your activity on the Services.

Security and Fraud Prevention

To authenticate accounts, prevent fraud, secure transactions, and protect the integrity of the Services.

Communicating with You

To respond to inquiries, provide order updates, and maintain our business relationship.

Legal and Compliance

To comply with applicable laws, respond to legal requests, enforce our policies, and protect our legal rights.

 

 

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify, vendors, and service providers supporting payments, analytics, hosting, fulfillment, and customer support

  • With marketing and advertising partners in accordance with their privacy policies

  • When you direct or consent to such disclosure

  • With affiliates or within our corporate group (including DormtoDream Private Limited)

  • In connection with legal obligations, business transfers, mergers, or asset sales

 

 

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to operate and improve the Services. Information may be transferred to and processed in countries outside your own.

Shopify may process personal data independently for enhanced features, personalization, and analytics. In such cases, Shopify is responsible for handling your rights related to that processing.
More information is available at the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

 

 

Third-Party Websites and Links

The Services may contain links to third-party websites. Clyft / DormtoDream Private Limited is not responsible for the privacy practices or content of such external sites.

 

 

Children’s Data

The Services are not intended for children. Clyft / DormtoDream Private Limited does not knowingly collect personal information from individuals under the age of majority.

 

 

Security and Retention

While we take reasonable security measures, no system is completely secure. Personal information is retained only as long as necessary for business, legal, or operational purposes.

 

 

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access personal information

  • Request deletion or correction

  • Request data portability

  • Opt out of marketing communications

Requests can be made using the contact details below. Identity verification may be required.

 

 

International Transfers

Personal information may be stored or processed outside your country of residence. Where required, recognized legal safeguards will be used.

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

 

 

Contact Information

For questions or privacy-related requests, contact:

📧 tech.clyft@gmail.com
📍 DormtoDream Private Limited (Clyft)
500039 Uppal Bus Stop Road, Srinivasa Colony
Uppal, Hyderabad, Telangana – 500039, India