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Applying for a new HMWSSB water connection in Hyderabad

New Water Connection in Hyderabad (HMWSSB): The Process

Subhang Reddy2 min read

During construction most sites run on tanker water or a borewell. The permanent water and sewer connection comes at the end — and depends on approvals made at the beginning.

The Process

  1. Apply online through HMWSSB with property and applicant details.
  2. Upload documents (below).
  3. Site inspection to check feasibility and the connection route.
  4. Pay charges for the connection and any road cutting.
  5. Work order and connection — the pipe is laid and the meter installed.

Typical Documents

DocumentPurpose
Identity proofApplicant
Sale deed or property tax receiptOwnership
Sanctioned building planApproved construction
Occupancy certificateCommonly required; small individual buildings may be exempt

Requirements change; check HMWSSB's current guidelines before applying.

Plan the House for the Connection

  • Sump position near the road side makes the inlet short and simple.
  • Sump size for a few days of use plus tanker top-ups.
  • Overhead tank with a pump and float arrangement.
  • Sewer line route and level planned with the drainage, so the house drain can reach the public sewer by gravity.

The Short Version

Get the building permission and, where required, the OC in order; apply to HMWSSB online with the documents; and design the sump and drainage so the connection is straightforward. Call 155313 for help.

Frequently Asked Questions

How do I apply for a new water connection in Hyderabad?

Apply online through the Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) with your property details and documents. An officer inspects the site; after approval you pay the connection charges and a work order is issued.

What documents are needed?

Typically identity proof, proof of ownership such as the sale deed or property tax receipt, the sanctioned building plan, and an occupancy certificate except for small individual buildings that are exempt.

How long does a new connection take?

Commonly a few weeks once documents are complete and the site is inspected.

Is the occupancy certificate required for a water connection?

It is commonly required, with exemptions for small individual residential buildings. Check HMWSSB's current guidelines for your plot.

Where can I get help?

HMWSSB runs a customer care line, 155313, and publishes connection guidelines on its website.

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